Questions riders ask

Yes. Ellite Sphere Mobility (Ellite Yango) provides the motorcycle to riders who hold a valid category A driving licence and a citizenship certificate. No vehicle and no capital are required.

लाइसेन्स (category A) र नागरिकता भए राइडरको काम गर्न सकिन्छ। बाइक एजेन्सीले उपलब्ध गराउँछ। Shankhamul, Lalitpur अफिसमा आउनुहोस्।

License (category A), nagarikta, ra smartphone. Bike chahidaina, agency le dincha. Office ma license liyera aaunuhos wa WhatsApp garnuhos.

Your driving licence and citizenship certificate (originals plus one photocopy of each), and your smartphone.

Seven days from walking in, if the documents are in order. Most of that time is verification and platform registration rather than waiting.

No fee to come in, be assessed or be registered. Commercial terms for a provided motorcycle are explained in writing, in Nepali, before you agree to anything.

Check the trips appear in your history and which payment cycle they fall in. many missing payouts are timing. If the trips are recorded and the money is not, gather trip IDs, dates and screenshots before raising a dispute. Riders with the agency bring it to the office and we pursue it on their behalf.

पहिले कारण पत्ता लगाउनुहोस्: कागजातको म्याद, रेटिङ, वा क्यान्सिलेसन। कारण थाहा नपाई गरेको अपील प्रायः असफल हुन्छ। हाम्रा राइडरका हकमा अफिसले एजेन्सीको तर्फबाट अपील गर्छ। कुनै पनि एजेन्सीले यांगोको निर्णय उल्टाउन सक्दैन, तर राम्ररी राखिएको अपीलले फरक पार्छ।

Yes. Bring your licence and tell the office what you ride now. You keep your own motorcycle if you have one, or move onto an agency vehicle if you do not.

Yes. Riders who own a bike join for the insurance, gear, bonuses and support, and keep riding their own machine.

Call the office. Riders are covered by health and accident insurance arranged by the agency, and a mechanical failure on an agency motorcycle is the agency's problem rather than a lost day of earnings.

It depends on hours ridden, time of day, area covered, and Yango's own fare and commission rates, which the platform sets and can change. Any agency quoting a guaranteed monthly figure before knowing your hours is guessing. The office will go through current rates with you.

Ellite Sphere Mobility Pvt. Ltd. is a Nepali rider management agency in Shankhamul, Lalitpur, trading as Ellite Yango. It provides motorcycles, insurance, gear and support to riders working on the Yango platform in the Kathmandu valley. The name is spelled with two Ls and has no connection to any similarly named mobility-scooter business.

No. Yango is the ride-hailing platform; Ellite Sphere Mobility is an independent Nepali agency managing riders who work on it.

Shankhamul, Lalitpur. Walk in with your licence, or call 9712604900 or 9712604901 first to confirm someone is there.

Nepali and English, in the office, on the phone and on WhatsApp.